Personal Data Notice (KVKK)

Under Turkish Personal Data Protection Law no. 6698 ("KVKK"), we process your personal data as data controller within the scope described below.

1. Data controller

Legal name: [Registered company name]
Address: [Açık adres]
E-mail: info@mediha.art
Phone: +90 212 000 00 06

2. Data processed

Identity: name and surname; national ID or tax number where requested for invoicing.
Contact: e-mail address, phone number, delivery and billing address.
Customer transactions: order history, payment and shipment records, requests and complaints.
Transaction security: IP address, session information, activity logs on the site.

3. Purposes

Running the order process, preparing and delivering the product.
Invoicing and keeping accounting records.
Answering customer requests and complaints.
Ensuring information security and meeting legal obligations.

4. Legal basis

Your data is processed under KVKK art. 5/2 on the grounds that it is necessary for the conclusion and performance of a contract, necessary for compliance with a legal obligation and legitimate interest; where marketing communication is concerned, processing is based on your explicit consent.

5. Transfers

Your data may be transferred to the courier company for delivery, to the payment provider for collection, to the e-mail infrastructure provider for notifications, and to authorised public bodies where the law requires. Any transfer abroad complies with KVKK art. 9.

6. Collection method

Your personal data is collected electronically and by automated means through the order, membership and contact forms on the site.

7. Your rights

Under KVKK art. 11 you have the right to:

Learn whether your personal data is processed and, if so, request information about it.
Learn the purpose of processing and whether the data is used accordingly.
Know the third parties to whom the data is transferred at home or abroad.
Request correction if the data is incomplete or incorrect.
Request erasure or destruction within the conditions of the law.
Request that correction, erasure and destruction be notified to third parties the data was transferred to.
Object to a result against you produced solely by automated analysis.
Claim compensation if you suffer damage from unlawful processing.

8. Applications

You can send your requests to info@mediha.art or in writing to [Açık adres]. Your application will be concluded within 30 days at the latest.